Shipping Policy

Last Updated: June 2026

Welcome to Arova. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

Order Processing

All orders are processed within 2–3 business days (Monday–Friday, excluding holidays) after payment has been received and verified.

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.

Please note that processing times may be extended during peak seasons, promotional events, or holidays.

Shipping Times

After your order has been shipped, estimated delivery times are:

• Standard Shipping: 6–10 business days

Delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, customs processing, or other circumstances beyond our control.

Shipping Costs

we offer Free worldwide.

Any applicable shipping fees are non-refundable once an order has been shipped.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to become active.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If an incorrect address is provided, Arova cannot guarantee successful delivery.

If you notice an error in your shipping details, please contact us as soon as possible. We will do our best to make corrections before your order is shipped.

Lost, Delayed, or Stolen Packages

Arova is not responsible for delays caused by shipping carriers, customs, weather conditions, or other factors outside our control.

If your package is lost in transit, please contact us and we will work with the shipping carrier to investigate the issue.

For packages marked as delivered but not received, customers should first check with household members, neighbors, or the carrier before contacting us.

International Shipping

Shipping availability may vary by country. Customers are responsible for any customs duties, taxes, or import fees that may apply in their destination country.

Contact Us

If you have any questions regarding shipping or your order status, please contact us at:

Email: support@arova.com

Thank you for shopping with Arova. We appreciate your business and look forward to serving you.